Book LIVE Zoom Demo Session

We invite you to join us for an engaging Demo Presentation. To schedule a convenient time, please click on the link below. Upon confirmation with our team, a Zoom link will be promptly sent to your email. We look forward to connecting with you.

Schedule Virtual Demo Session

Need Help?

Calibration Assistance

To receive assistance with calibrating your dental loupes, please schedule a Zoom session. Visit to reserve a time slot.

Repair Request

Complete the form to request a repair ticket. Prioritize disinfecting the product when shipping. Your cooperation is valued.

Return Request

Simply fill out the form below to start the return process. Once confirmed, please disinfect, carefully package product and include a message on a note for us to reference the return. You will mail package to the address below. Unfortunately, shipping cost is out of pocket. However, you may select the most economical option as long as there is tracking number. Once we receive the product, we can issue the full return. No restocking fees or hidden fees. Allow 2 weeks for credit to reflect. Any helpful feedback on product improvement is greatly appreciated.

Hero Loupes
2197 Main Street
Oakley, CA 94561

Demonstration Presentation

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Contact us

  • FAQ Directory

    View our commonly encountered issues and learn how to troubleshoot them.

    Reference Guide 
  • Customer Service Contact

    Mon - Fri: 8am to 5pm (PST)

    Phone: 925-588-8466


    More Info 
  • Address

    Hero Loupes, LLC

    2197 Main Street

    Oakley, CA 94561

    Why Us?