To receive assistance with calibrating your dental loupes, please schedule a Zoom session. Visit www.Calendly.com/HeroLoupes to reserve a time slot.

Complete the form to request a repair ticket. Prioritize disinfecting the product when shipping. Your cooperation is valued.

Simply fill out the form below to start the return process. Once confirmed, please disinfect, carefully package product and include a message on a note for us to reference the return. You will mail package to the address below. Unfortunately, shipping cost is out of pocket. However, you may select the most economical option as long as there is tracking number. Once we receive the product, we can issue the full return. No restocking fees or hidden fees. Allow 2 weeks for credit to reflect. Any helpful feedback on product improvement is greatly appreciated.

Hero Loupes
2197 Main Street
Oakley, CA 94561

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