Upon receipt of your HERO LOUPES, they will be meticulously calibrated to your specified working distance and seamlessly integrated with your digitally measured pupillary distance. A slight venn diagram or ovoid view is deemed acceptable and falls within the standard parameters. Minor adjustments, such as leveling and aligning the pupils evenly, can be made by modifying the nose pads. Should further adjustments to the working distance be necessary, a simple rotation of the silver dial suffices. Additionally, the convergence angle can be customized using the provided driver tool.

For a visual guide on these adjustments, please refer to the instructional video linked below. In the event that you encounter any challenges or require personalized assistance, we encourage you to reach out to us via the provided link. We offer the option to schedule a Zoom meeting, ensuring prompt and effective resolution of any concerns you may have. Your satisfaction with our Hero Loupes is our top priority, and we are dedicated to providing exceptional support throughout your experience.